We went for a Sunday roast. The food was lovely but what stood out was the exceptional customer service. It is rare nowadays, but everyone waiting on, was friendly and attentive. We will definitely go again and would recommend it to anyone.
Perfect Wedding Venue
We found the staff, especially Hannah, to be very helpful in assisting us to arrange our wedding reception.
Nothing was ever too much effort. They even took the setting of the table into their own hands and did a beautiful job. The food was superb... I could not thank them enough. Our rooms were super.
Excelllent food and service
We spent a night here in a fabulous quirky bedroom, beautifully fitted. We love the character of this Hotel and it has been refurbished with great care and taste.
The food is fantastic. Highly recommend
Wedding at The Great House
We booked our wedding at The Great House Hotel and we could not have been any happier. Eleanor and Hannah and the staff, could not have done more for us to make it a fabulous and memorable day and night... Nothing was too much trouble...Our ceremony room was beautifully decorated...The grounds were perfect for our photos and the whole day went off without a hitch. The food was absolutely stunning... I can't recommend this place highly enough.
The food was delicate, very delicious and presented with great attention to detail. Everything on the plate was very complementing of one another. Great atmosphere and wonderful service. Surprised the restaurant wasn’t busier, even for a week day. Would recommend!
Extra Special Christening Buffet
We had a christening buffet lunch at the great house today. Having Eleanor on hand prior to today to answer any questions and helped make today such a success. The staff on hand throughout were helpful, friendly and the food was plentiful and to a high standard. Made the christening of our grandson extra special.
Cooked to perfection
We loved our festive meal. Everything was cooked to perfection. The chef really excelled himself. The waiter was lovely. We will book again for next year.
Top quality service, food and surroundings
Cannot recommend this place highly enough. We had the vegan high tea, and not only was it beautifully presented, high quality, delicious selection it was also served by friendly , knowledgable staff in a beautiful garden. Great value for money, I will definitely return with other friends.
A Special Birthday
Yet another great meal at the Great House. We went for the TASTER MENU, highly recommended. Showed the quality of the chef and his team. A special mention for the young man who brought and explained all the dishes. A special plate for the birthday really capped the evening off. Good selection of wines to accompany the meals. Front of house excellent. HIGHLY RECOMMENDED.
I was greeted with a smile at reception and from that point the service I received was amazing.
The Receptionist was new to the role and was just brilliant, she couldn’t do enough to help. The food in the restaurant was absolutely brilliant and they also gave me some complimentary food too. The room was modern and spacious for the money paid. If I’m on business in the Cardiff or Bridgend area again I would definitely stay here again.
Many thanks to all the staff, a brilliant experience.
Beautiful Easter Lunch
I attended this beautiful hotel with my family for Easter Lunch. I can hand on heart say this was one of the most beautiful lunches I have had in recent memory. The beef was tender and the roast potatoes were stunning and that is just scraping the surface.The decor was very atmospheric and enhanced our experience. To top it off the staff were extremely welcoming and were readily available when we required drinks etc. I would recommend going here if you're looking to celebrate or just get out the house and enjoy some fine dining!
A first class visit full of surprises
This was a last-minute booking for a business trip. On arrival, I suddenly realised this was going to be a bit special. The place is immaculate and following a very warm Welsh reception, I was taken over to the stables that have been converted into some high-end luxurious rooms (and I suspect) apartments. This was not what I was suspecting as I examined the super smooth mood lighting and quality fixtures and fittings. This included the lighting in the bathroom complete with fancy back-lit mirror. This inspired me to research into the history of this 16th Century manor as I settled down into my room which again turned up stories of secret tunnels, brushes with royalty and noted Tudor architecture. Ask them about the fireplace in the main bar. The next morning, the quality breakfast and friendly staff resonated with the clear management strategy to leave the guests wow'd and looking forward to coming back. And that's where The Great House has left me; very much looking forward to coming back. To note I never got the chance to try out the in-house restaurant. I have no doubt that would be impeccable given the track record the hotel has with myself. I'm also told by locals that there are a couple of options for quality dining within walking distance of the hotel but to be honest, I'm not sure I would want to leave the grounds. Rebooking is a no-brainer.
Amazing tasting menu!
Didn´t stay but four of us had the fabulous six course tasting menu on a busy Saturday lunchtime. Food and service were excellent! Courses were exceptionally tasty and beautifully presented and served. Would 100 % recommend.
Fantastic food and service - as always
Another fantastic Sunday lunch at the Great House. Had 3 amazing couses. The beef was incredible. I reckon this is one of the best Sunday lunches in the country. Served in a friendly and efficient manner. Highly recommend this, not just for Sunday lunch, but anytime.
Very spacious double room, large bathroom and all the amenities we could need. Offered a cosy bar area in the evening and a lovely breakfast in the morning.
We would certainly stay again if/when we return to the area.